The Point of Sale (POS) Items command on the Point of Sale (POS) Configuration menu allows you to add or edit Point of Sale (POS) items from the system using the POS items Maintenance screen. See Configure Menu or POS Items - General for more details.
The POS items Maintenance screen can also be reached using the Menu/POS Item command, which is found in the Menus section of the Sales and Catering Configuration Menu if your Property uses Skyware Systems Sales and Catering Module.
If your Property does not currently have our Sales and Catering Module and you are interested in adding it, please contact us at Sales@SkywareSystems.com.
NOTE: All available Point of Sale (POS) items for all Outlets or Menus must be added to this list. You will associate each item with each Outlet using the Point of Sale (POS) tab after the item is added, and the items configured here may be used to build any menus to display on Banquet Event Orders to outline what meals will be served in a banquet room. The list of Menu Items generated is the same for both the Sales and Catering Module system in Skyware, AND for the POS system, allowing you to utilize your Menu/POS Items across Skyware Systems with just one item set up entry.
Each Point of Sale (POS) item has three sets of properties to configure and three different tabs for doing this:
This help topic covers the configuration items in the Point of Sale (POS) Tab. See POS Items Menu Item Set Up - General tab for information on using the General tab, POS Items Menu Item Set Up - Inventory tab for information on using the Inventory tab or Configure Menu or POS Items - General for a general overview of this category.
After an item has been added to the system, you must associate the item with the appropriate Outlet(s), POS periods, Display categories or Pick categories, Preparations, Modifiers, and Kitchen stations you should already have set up within the system from the Restaurant category of the configuration menu.
The associations made on this tab determine how and where each menu item will appear in the Restaurant Check screen. Consider your selections carefully to be sure that menu items appear where they should, and are easy for staff to find and select to post to restaurant checks.
NOTE: None of the fields in the POS tab are required, to the extent that the system will let you move on without adding any options. However, you MUST configure at least one restaurant and at least one meal period for the item in order for the item to appear in the staff interface. This actually allows you to add things like seasonal items into the system but not have them appear in the interface except during times they are available.
Select POS Items from the Menu Items Setup section of the section of the Point of Sale (POS) Configuration menu., or Menu/POS Items from the Menus section of the Sales and Catering Configuration Menu.
From the Quick Menu (left) choose Manager's Screen to be taken to the MANAGER'S COMMANDS screen.
Select Configuration to be taken to the PROPERTY AND SYSTEM CONFIGURATION screen.
The Property and System Configuration Menu has four sections, Required Configuration, Optional Configuration, Locales/Dates and Sub-Systems.
Select Point of Sale (POS) Configuration from the Sub-Systems area of the screen.
This will take you to the POINT OF SALE (POS) CONFIGURATION screen.
The POS Configuration Menu has four sections, Restaurant, Other, Menu Items Set Up and Inventory Items.
Select POS Items from the Menu Items Set Up section.
Select Managers Screen from the Quick Menu on the left side of the screen, then select Configuration > Sales and Catering =>.
Select Manager's Screen to be taken to the MANAGER'S COMMANDS screen.
Select Configuration to be taken to the PROPERTY AND SYSTEM CONFIGURATION screen.
Alternately, you may also be able to select Configuration directly from the Quick Menu, if the menu has been set up to include the Configuration option.
This will take you to The Property System Configuration Menu.
The list of property configuration options are divided into four sections, which are Required Configuration, Optional Configuration, Locales/Dates and Sub-Systems.
Select Sales and Catering => from the Sub-Systems section.
This will open the Sales and Catering Configuration Menu.
The Sales and Catering Configuration Menu has four sections: Sales, Catering, Menus and Inventory.
Select Menu/POS Items from the Menus section.
When accessed, the POS Items Maintenance screen will open.
By default, the General tab appears. You MUST create and save each new menu item on this tab BEFORE continuing with other configuration.
The screen display is split into two frames, with the left side of the screen listing any already configured Point of Sale (POS) Items for the property. Selecting each item allows you to see (and if necessary, edit) the Point of Sale (POS) options configured for that item via the fields on the right side of the screen. The right side contains the fields you need to complete in order to associate each Point of Sale (POS) Item with the other aspects of the POS system. Any changes made on the right, once saved, will be updated in the listings to the left.
The currently configured Category options can be displayed by:
Inactive: This option will be yes or no, depending whether the preparation is currently configured as available or not.
Order: This determines where the Point of Sale (POS) Item appears listed in the interface.
Description: The name of the Point of Sale (POS) Item can be sorted alphabetically or a particular Point of Sale (POS) Item searched for manually.
Code: This is the Firing Order code, if configured. See Firing Orders - Menu Set Up. Point of Sale (POS) Item code can be sorted alphabetically or searched for manually.
Pick Category: This is the Pick Category, and is a drop-down menu of available options to select from. See POS Items Pick Categories.
UPC: Point of Sale (POS) Items can be sorted by UPC if entered; this is typically for non-food items as it refers to a scanned item. Point of Sale (POS) Item can be sorted alphabetically or a particular Point of Sale (POS) Item searched for manually.
Selecting any Point of Sale (POS) Item displays the details on the right. The right side contains the fields you need to complete in order to add or edit an Point of Sale (POS) Item for the outlets on your property.
Click on the POS tab:
Color (text): This allows you to pick a custom color for the text in the Point of Sale (POS) Item button that will display in the Restaurant Check screen.
This field is optional; if the field is left blank the default text color is black.
Color (background): This allows you to pick a custom color for the background of the Point of Sale (POS) Item button that will display in the Restaurant Check screen.
This field is optional; if the field is left blank the default background color is white.
Note: Usually, the same color is chosen for the text or background of a Point of Sale (POS) Item button as for the category it is under (see POS Item Display Categories) but this is not essential.
Firing Order: Point of Sale (POS) Item selections when posted to the check will organize, if a firing order is selected, with items in the same firing category grouped together. See Firing Order for more details. This field is optional, select an option from the drop-down menu if desired. The default option is none.
Multi-Post when Qty is greater than one: This means, if checked, if more than one of the same Point of Sale (POS) Item is ordered, they will be listed on separate lines on the check. This can be helpful for splitting a check. This box may be checked or unchecked. By default, it is unchecked.
Date of Birth Required?: Year of birth can now be required for a Point of Sale (POS) item (usually alcohol or tobacco of some kind). This box may be checked or unchecked. By default, it is unchecked. If it is checked, then at the time of ordering a Date of Birth must be entered.
Preparation Required?: This refers to if a preparation needs to be specified before a Point of Sale (POS) Item may be ordered. For example a pizza order may need to have the size specified. This box may be checked or unchecked. By default, it is unchecked.
Modifier Required?: This refers to if a Modifier needs to be specified before a Point of Sale (POS) Item may be ordered. For example, a pizza order may be altered with different types of toppings. By default, it is unchecked.
Note: If a preparation or modifier choice for a Point of Sale (POS) Item results in different pricing, make sure to check the relevant box here so that the server HAS to ask before posting to the check.
Each field below the line on the Point of Sale (POS) tab has to do with where the item will be seen - what Outlet(s), Point of Sale (POS) Period , which Kitchen Stations etc.
Each field has a Fast Pick button. The Fast Pick button opens a separate screen listing all configured items for that field and provides checkboxes that allow you to easily select (and deselect) multiple options for the field. When finished, click Save and Exit to return to the Point of Sale (POS) tab. The chosen options will now be added to the list of possibles available on the Restaurant Check screen.
for example:
when the orange save and exit button is clicked, the chosen options are now displayed on the Point of Sale (POS) tab:
Some fields also have an Add button. This opens the detail screen for the option and allows you to add individual options to menu items using drop down lists.
The configurable fields in the Point of Sale (POS) tab are as follows:
Outlet - Identifies which Outlet(s) serve this item. Click Fast Pick to select the Outlet(s) serving this item.
Period - Identifies which Point of Sale (POS) periods this item appears for. If the Point of Sale (POS) Item is always available (for example, coffee), you can assign it to a generic meal period such as "All Day" if you configured one. See Configure Point of Sale (POS) periods for Point of Sale (POS).
Kitchen Station - Identifies which kitchen station is responsible for preparing the item for the staff. If the kitchen station is configured with a printer, when the wait staff clicks Kitchen Check in the Restaurant Check screen screen, the items are sent to the kitchen station printer associated with each item on the check.
Modifier - Identifies which modifiers to associate with this item. Click Fast Pick and use the checkboxes to select all the modifiers appropriate for this item. For example, if you are configuring a salad, the modifiers might include the different salad dressings you configured as modifiers, or any add-ons such as chicken or salmon.
Preparation - Identifies the preparation options configured for the item. Click Fast Pick and use the checkboxes to select all the preparations appropriate for this item. This might include Rare, Medium, and Well for steaks, or Light Toast, Medium Toast, and Dark Toast for bagels or toast.
Display Category - Identifies the display category of the item. Categorizing menu items helps wait staff more easily find items in the interface because they can filter the list by category. However, any item not given a category will still appear in the -ALL- listing of menu items in the POS interface.
Note: Options MUST be already listed in the relevant configuration screens to be available here. See Point of Sale (POS) Configuration Menu Overview.
Date Updated August 19, 2024